ESL Writing: Useful phrases - Yours faithfully or Yours sincerely?

When the recipient's name is unknown to you:

Dear Sir ... Yours faithfully

Dear Madam ... Yours faithfully

Dear Sir or Madam ... Yours faithfully

When you know the recipient's name:

Dear Mr Smith ... Yours sincerely

Dear Mrs Smith ... Yours sincerely

Dear Miss Smith ... Yours sincerely

Dear Ms Smith ... Yours sincerely

When addressing a good friend or colleague:

Dear Tom ... Best wishes/Best regards

Addressing whole departments:

Dear Sirs ... Yours faithfully

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